Discussions about retailers

on Olfactory Rescue Service are closed until further notice. Thanks!

A few things…

First of all, thanks to everyone who has posted questions for Anna Pach. I’m going to leave the window open a little longer, but over the next couple of weeks I will be coming up with some of my own and then sending all of them to her. Please check the post downstream a bit if you haven’t had a chance to see it, and I encourage everyone to leave a question.

Second, I need to remind of some guidelines here. I’ve mentioned before that I closed the window on criticisms of Essence of the Ages in a previous thread, so this is a reminder that in particular if you’re a new poster and all you’re here for is to shoot off a complaint and then bolt, I’m not inclined to pass it by our filter. I think by this point there are plenty of back and forths on that particular issue in that thread, enough for people to make up their minds on whether to purchase from this company. The best we can do at this point is to note that we allowed the debate to go on for quite a while and that it is now over. It is not ORS’s job to resolve complaints with a company.

Third, if you are a business and you aren’t seeing your post come through on ORS it’s very likely that you’re not following the rules of etiquette here. If you want visibility for your business, the last thing you should be posting is (for example) how you can’t wait to translate ORS and put our articles on your page or creating a response to a reader’s comment that is entirely based on garnering business from it (PARTICULARLY when it sells products that are protected by CITES). Please consider that the best way to introduce yourselves to me is to use the About page and contact me through the information there, as I’m happy to chat with you and get to know you. In many ways this is a simple gauntlet to run because if you haven’t taken the time to go through our information pages, then you can’t really expect us to take the time to feature you here.  As a service to our readers we are careful who we add to the links and like to get some idea that people are happy with your business first before we can recommend them.

Also, if you’re leaving a comment the site is moderated. So if the same post is posted in different threads multiple times, only one will be passed through.

Thanks for reading!


A call for questions!

Hello everyone. One of the reasons I started Olfactory Rescue Service many years ago was that there were very few English language-based information sources on incenses from the East. Initially I began writing about incenses to journal my experiences with them, which I figured would help in some way to describe what was being imported in the USA and as a result have made new friends which has helped to open up various parts of the incense world to the community here. But amazingly enough over the years, I have never been contacted by one Japan-based incense seller or company until last weekend. Anna Pach, who works for Koh Gen/Kikuya Seishindo in Japan, got in touch with me and we had a good chat and I thought maybe this could be an opportunity to find out more about Japan and its many lines of incenses by way of an interview-chat. So while I will have my own questions of course, I thought it might be fun to open up questions to the community here. If there’s anything you want to ask Anna, you can either ask questions in the comments on this page or use the About page on the left to contact me and send questions anonymously. I will send her all of the questions in one e-mail that she will be able to answer at her leisure. I will leave up this request for a couple of weeks (or longer depending upon response) and send a reminder or two as well so that hopefully everyone has a chance. After this I will post the final document to ORS for everyone to read.